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Privacy Policy

Privacy Policy

Policy overview How information is handled

This Privacy Policy explains how Waiter Tail processes personal data in connection with its website and spiritual growth courses for entrepreneurs. It applies to visitors, course participants, and other individuals who interact with the site.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
GDPR

EU data protection framework

GDPR Notice

Where the GDPR applies, we process personal data only on a valid legal basis, such as consent, contract performance, legal obligation, or our legitimate interests, as applicable. We also apply data minimisation, purpose limitation, and security measures appropriate to the nature of the processing.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Austrian Data Protection Authority (DSB)
This section is intended for users whose data is protected by the GDPR.

Protected individual rights

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing relies on consent. You also have the right to lodge a complaint with a competent supervisory authority, subject to the rules that apply in your location.

GDPR rights are available only where the regulation applies and subject to legal limits.
01 · Purpose

How We Use Data

We use personal data to operate the website, provide course access, manage registrations and payments, respond to inquiries, send service-related notices, maintain security, prevent misuse, analyse site performance, improve content and functionality, and meet legal or accounting obligations. Where permitted, we may also use limited data to manage preferences and support customer service.

Processing is limited to purposes that are relevant to the website and course relationship.
02 · Sharing

Service Providers and Partners

We may share personal data with hosting, analytics, payment, communications, and other operational providers that support the website and course delivery. These parties act on our instructions where required and are expected to use the data only for the services they provide to us. We may also share information with professional advisers or business transfer parties where appropriate and lawful.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, property, or safety of the site, our users, or others. Any such disclosure is limited to what is reasonably necessary in the circumstances.

Disclosure may be required to comply with law, enforce rights, or protect security.
01

Data We Collect

We may collect identifiers and contact details, account or course registration details, payment-related information if a purchase is made, communications sent to us, device and browser data, usage logs, and limited preference data. In a course context, this may also include information you provide about your learning goals, progress, or participation in spiritual growth content.

The categories collected depend on how the site is used and which features are accessed.
02

How We Collect Data

We receive data directly from you when you complete forms, create an account, enroll in a course, or contact us. We also collect data automatically through cookies, server logs, and similar technologies when you browse the site or interact with course materials. In some cases, service providers may supply limited transaction or delivery-related information needed to complete a request.

Information comes from direct submissions, site activity, and technical systems that support the service.
03

Cookies We Use

Necessary cookies support core functions such as page navigation, security, and form handling. Preference cookies remember settings and choices. Analytics cookies help us understand how the site is used and identify technical issues. Where required, non-essential cookies are used only with appropriate consent or other lawful basis.

We use cookies for operation, analytics, and preference management, with some lasting only for a session.
04

Cookie Controls

You may block or delete cookies through your browser settings. If the site provides a cookie banner or preference tool, you can use it to manage non-essential cookies. Some cookies are necessary for basic site functions, and disabling them may affect performance or access to certain features.

Cookie preferences can be adjusted through browser settings and, where available, site controls.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone
+43 669 907553
Postal address
Unterberggasse 210, 5542 Flachau
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
User Rights

Your Rights

Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on consent, you may withdraw that consent for future processing. Some requests may be limited if we must retain information for legal, security, or contractual reasons.

Available rights may vary depending on the legal basis and the jurisdiction involved.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or action you are asking about. We may request information needed to confirm your identity and to locate the relevant records. We will respond within the period required by applicable law and explain if any part of the request cannot be fulfilled.

We may need to verify identity before acting on a rights request.
Data Retention

Data Retention

Retention periods depend on the type of data and the reason it was collected. We keep account, transaction, and communication records for as long as needed to provide the service, resolve disputes, maintain records, and comply with legal requirements. When data is no longer needed, we delete it or anonymise it where feasible.

We keep data only for as long as needed for the stated purpose or to meet legal obligations.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The date of the latest revision should be reviewed periodically so you remain aware of the current terms.

We may revise this policy to reflect legal, technical, or operational changes.